Prof. An Jin Shie | Service Science | Best Researcher Award
Professor | College of Business Administration, Huaqiao University | China
Prof. An-Jin Shie, Ph.D., is a distinguished Professor at the College of Business Administration, Huaqiao University, and a recipient of prestigious honors including the Fujian Provincial “Hundred Talents Program,” Minjiang Scholar, and Chengzhi Scholar. He earned his Ph.D. in Industrial Engineering and Management from Yuan Ze University, Taiwan, completed postdoctoral research at the National University of Singapore, and served as a visiting scholar at Waseda University, Japan, and the University of Wisconsin, USA. His professional experience spans numerous academic positions, including Associate Professor at Huaiyin Normal University, Chair Professor at Krirk University, and adjunct roles at National Chiao Tung University, demonstrating a strong commitment to interdisciplinary education and research leadership. Prof. Shie’s research interests encompass big data analytics, intelligent healthcare, information management, TRIZ methodology, service science, and industrial engineering, reflecting a versatile approach to both theoretical and applied studies. He possesses advanced research skills in AI-enabled optimization, elderly care service system design, data mining, process improvement, and business model innovation, leading over 20 major national and international research projects. His prolific contributions include 34 peer-reviewed journal articles (26 in SSCI/SCI/EI journals), over 30 conference papers, and multiple awards for best papers in high-impact conferences and journals, as well as recognition for teaching innovation and student mentorship programs. Prof. Shie actively engages in professional communities through IEEE, Elsevier Science Direct training, and editorial responsibilities, highlighting his commitment to advancing both research and societal impact. Overall, Prof. Shie’s exemplary career, marked by leadership, interdisciplinary expertise, and global collaborations, positions him as a leading figure in intelligent healthcare and industrial engineering research. With 345 citations, 25 documents, and an h-index of 11, his scholarship demonstrates sustained impact and growing influence in his field.
Profiles: Google Scholar | Scopus | ORCID
Featured Publications
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Shie, A. J., Huang, Y. F., Li, G. Y., Lyu, W. Y., Yang, M., Dai, Y. Y., Su, Z. H., & Wu, Y. J. (2022). Exploring the relationship between hospital service quality, patient trust, and loyalty from a service encounter perspective in elderly with chronic diseases. Frontiers in Public Health, 10, 876266. Cited by 95.
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Hsia, T. C., Shie, A. J., & Chen, L. C. (2008). Course planning of extension education to meet market demand by using data mining techniques–an example of Chinkuo Technology University in Taiwan. Expert Systems with Applications, 34(1), 596–602. Cited by 87.
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Lee, C. H., Chen, C. H., Li, F., & Shie, A. J. (2020). Customized and knowledge-centric service design model integrating case-based reasoning and TRIZ. Expert Systems with Applications, 143, 113062. Cited by 86.
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Wu, X., Shie, A. J., & Gordon, D. (2017). Impact of customer orientation on turnover intention: Mediating role of emotional labour. International Journal of Organizational Analysis, 25(5), 909–927. Cited by 57.
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Chen, C. K., Shie, A. J., & Yu, C. H. (2012). A customer-oriented organisational diagnostic model based on data mining of customer-complaint databases. Expert Systems with Applications, 39(1), 786–792. Cited by 45.
